Frequently Asked Questions

1What are the Applications of Touch Screen in Digital Signage?

Touch screen technology has become increasingly popular in digital signage applications, as it allows users to interact with the content in a more engaging and intuitive way. Here are some of the most popular digital signage applications for touch screen technology:

  1. Wayfinding: Touch screen kiosks are commonly used in wayfinding applications, allowing users to easily navigate through complex environments such as airports, hospitals, and shopping centers.
  2. Retail: Touch screen displays are frequently used in retail environments to provide customers with product information, pricing, and promotions. Interactive displays can also be used to allow customers to browse products, place orders, and make purchases.
  3. Hospitality: Touch screen displays are commonly used in hotels and restaurants to provide guests with information on amenities, services, and local attractions. Interactive displays can also be used to allow guests to place room service orders, make reservations, and provide feedback.
  4. Education: Touch screen displays are often used in educational environments to provide students with interactive learning experiences. These displays can be used for everything from interactive whiteboards in classrooms to kiosks in museums and libraries.
  5. Healthcare: Touch screen displays are used in healthcare settings to provide patients with information on medical conditions, treatments, and services. Interactive displays can also be used to allow patients to check in for appointments, fill out medical forms, and provide feedback on their care.
  6. Transportation: Touch screen displays are used in transportation settings to provide passengers with real-time information on schedules, delays, and routes. Interactive displays can also be used to allow passengers to purchase tickets, check-in for flights, and access other travel-related services.

Overall, touch screen technology has become an increasingly popular choice for digital signage applications across a wide range of industries, as it allows for a more engaging and interactive experience for users.

 

2What Factors Should You Pay Attention to When Using Digital LCDs?

When using an LCD display for digital signage, there are several important factors to pay attention to in order to ensure optimal performance and longevity. Here are some key considerations:

  1. Screen resolution: The resolution of the LCD display should be appropriate for the content being displayed. Higher resolution displays may be necessary for applications with small text or detailed images.
  2. Brightness and contrast: The brightness and contrast of the display should be adjusted based on the lighting conditions in the environment where it will be used. Displays that are too bright or too dim can be difficult to read and may not be effective for digital signage purposes.
  3. Viewing angle: The viewing angle of the display should be considered to ensure that the content is visible from all angles. Displays with a wide viewing angle are preferable for digital signage applications where people will be viewing the display from different positions.
  4. Durability: LCD displays for digital signage should be durable enough to withstand the environmental conditions in which they will be used. Displays that are exposed to moisture, dust, or extreme temperatures may require additional protection or special features.
  5. Connectivity: The LCD display should have the necessary connectivity options to allow for seamless integration with other devices and systems, such as media players or content management systems.
  6. Power consumption: The power consumption of the LCD display should be considered to ensure that it is energy-efficient and cost-effective to operate. Displays with low power consumption can also help to reduce the environmental impact of digital signage installations.
  7. Maintenance and support: The LCD display should be easy to maintain and repair in case of any issues. The manufacturer should also provide adequate support and warranty coverage to ensure that the display can be serviced if needed.

By paying attention to these factors, businesses can ensure that their LCD displays for digital signage are effective, efficient, and long-lasting.

3What factors to have in an LCD for good outdoor display?
Outdoor digital signage poses unique challenges due to exposure to harsh environmental conditions such as direct sunlight, extreme temperatures, and moisture. Here are some important factors to consider when choosing an LCD for a good outdoor display:
  1. Brightness: The brightness of the LCD display should be high enough to ensure that the content is visible in direct sunlight. A brightness level of at least 1,500 nits is recommended for outdoor digital signage.
  2. Contrast: The contrast of the display should be optimized to ensure that the content is easy to read and distinguishable in bright outdoor environments.
  3. Viewing angle: The display should have a wide viewing angle to ensure that the content is visible from all angles, especially for viewers who are not directly in front of the display.
  4. Temperature resistance: The LCD display should be designed to withstand extreme temperatures, both hot and cold. This is particularly important for outdoor digital signage that is installed in areas with large temperature variations.
  5. Moisture resistance: The LCD display should be resistant to moisture and humidity, as well as being able to withstand rain, snow, and other types of precipitation.
  6. Impact resistance: The display should be durable and able to withstand impact from debris, wind, and other potential hazards.
  7. Anti-glare coating: An anti-glare coating can be added to the display to reduce glare and improve visibility in bright outdoor environments.
  8. Energy efficiency: The display should be energy-efficient to minimize power consumption and reduce operating costs.
  9. Remote management capabilities: The LCD display should have remote management capabilities that allow for easy monitoring and control of the display, including scheduling content updates and adjusting settings remotely.
By taking these factors into consideration, businesses can ensure that their LCD displays are optimized for outdoor use and provide reliable and effective digital signage.
4How to Promote the Impact of your LCD Display?

You can promote the impact of your LCD display through proper angles, high brightness, interesting visuals, and impactful placement. With these features, your LCD display will generate major traction.

5Are you a factory or trading company?

We are a OEM/ODM factory.Marvel is one of the biggest manufacturers of LCD products supporting China and the global.

6What payment method does your company accept?

We accept most of the payment methods,but mainly accept T/T,L/C,Western Union,Paypal or Alibaba Assurance Payment.

7Which brand of screens do you use?

 We are using A+ level full new original LCD panel .

8Which shipping options can you provide?

We will offer different delivery options for customers: express, air, sea, car, or the delivery handeled by customer’s own forwarder.

9Can you provide a sample?

We are very glad to provide samples for testing and qualification. All samples should be paid before shippment, and the samples price is a little higher than mass production. When the mass order placed, we can return you the samples cost. You can buy the samples from us directly using T/T, western uion, or paypal.

10How do I use and install the LCD display that I purchased?

To assist customers in using our products more effectively, we have recorded and uploaded video tutorials. Additionally, we have an overseas team of support engineers who are fluent in English and capable of providing assistance and support.

 

11 If you encounter any issues while using our product, what should I do?

If you encounter any problems while using our product, please don’t hesitate to contact us. Feel free to share any photos or videos of the issue during operation. This will enable our team to analyze the problem more effectively and provide you with prompt solutions.

12What software do you offer for Indoor LCD displays?

Content Management Software… This is free.

13 What software do you have for Outdoor Lcd display?

Outdoor Maintenance Cloud and Content Management Software. This is free.

With OMC System:The OMC system can accurately and easily identify abnormal machines for management.

When you have an ad network, it saves you time and costs.

14After the warranty period, what services can you provide to customers?

Aassist in checking and confirming the problems. If the customer needs to purchase accessories, the accessories will not have warranty service.

15What are the advantages of your factory?

We have 16 years of experience in the LCD digital signage industry. We boast our own R&D team, a comprehensive quality control system, and a professional after-sales team. Additionally, we can provide our software CMS and OMC…

Outdoor Floor stand digital signage

17What are your main markets worldwide?

Europe, Australia, North America…

18If my product has problems when being used, what can I do to fix it?

If there any problem when using, please feel free to contact with us, and share with us any photo or video of the operation. So our team will be easy to analyze problems and provide solutions to solve the problem quickly.

 

19Can you provide 4K display resolution?

Our default resolution is 2K (1920*1080), but we can also provide customized 4K resolution (3840*2160)

4k ultra hd icon with clipping path

 

20Which OS do you supply?

Windows and Android. The Version depending on customers’ need.

21How much is an Outdoor Digital kiosk?

The cost of outdoor digital kiosks can vary significantly depending on various factors such as size, features, specifications, and customization options. Generally, outdoor digital kiosks are more expensive compared to their indoor counterparts due to the additional requirements for weatherproofing, durability, and security.

The price range for outdoor digital kiosks can start from a few thousand dollars and go up to tens of thousands of dollars, or even more for high-end models with advanced features. Factors that influence the cost include:

Size: Larger kiosks with bigger screens will generally be more expensive than smaller ones.
Display Technology: The type and quality of the display technology used, such as LED or LCD, and the resolution of the screen can impact the cost.
Touchscreen Functionality: If the kiosk includes touch capabilities, the cost will be higher compared to a non-touch display.
Weatherproofing and Durability: Outdoor digital kiosks require robust construction and weatherproofing features to withstand various environmental conditions. Additional features like anti-glare coatings, temperature control systems, and vandal-resistant enclosures can contribute to the overall cost.
Connectivity and Hardware: The inclusion of hardware components like processors, memory, storage, and connectivity options (Wi-Fi, cellular, etc.) can affect the price.
Customization: Custom designs, branding, and specific requirements may incur additional costs.
It is advisable to consult with reputable suppliers or manufacturers of outdoor digital kiosks to get accurate pricing information based on your specific needs and customization requirements. They can provide detailed quotes based on the desired features, size, and quantity of kiosks you are looking to purchase. Additionally, considering long-term maintenance and support costs is essential to ensure the optimal performance and longevity of the outdoor digital kiosks.

22What's the difference between regular TV vs commercial/industrial display/monitor for digital signage?

Regular TV and commercial/industrial displays or monitors for digital signage differ in several key aspects:

Build Quality and Durability: Commercial/industrial displays are specifically designed to withstand continuous operation and harsh environments. They are built with higher-quality components, including robust frames, reinforced screens, and enhanced ventilation systems. They are more durable and can handle extended usage without experiencing issues like image retention or burn-in.
Brightness and Visibility: Commercial/industrial displays generally have higher brightness levels to ensure better visibility in brightly lit areas or outdoor environments. They often employ technologies like high-brightness backlights and anti-glare coatings to provide enhanced readability even in challenging lighting conditions.
Connectivity and Control: Commercial displays often offer a wider range of connectivity options to accommodate various digital signage setups. They may include multiple HDMI, DisplayPort, and USB ports, as well as specialized interfaces such as RS-232 or Ethernet for remote control and monitoring. These features allow for easier integration with other devices and central management systems.
Content Management: Commercial displays often come with built-in media players or have compatibility with external media players, enabling seamless content playback and management. They may support common digital signage software or offer proprietary software solutions for scheduling, playlist creation, and remote content updates. These features simplify the deployment and management of digital signage networks.
Longevity and Warranty: Commercial/industrial displays are typically designed for long-term use and come with extended warranties compared to regular consumer TVs. Manufacturers of commercial displays often offer specialized support and services tailored to the needs of businesses and organizations deploying digital signage networks.
Customization and Mounting Options: Commercial displays may offer additional customization options, such as bezel-less designs or modular configurations, to facilitate video wall installations or unique setups. They also provide mounting options compatible with industry-standard VESA mounts, making it easier to install them in various orientations or locations.
Cost: Commercial/industrial displays are generally more expensive than regular consumer TVs due to their specialized features, durability, and commercial-grade components. However, they are designed to meet the specific requirements of digital signage applications and offer better performance and reliability in professional settings.
When considering digital signage deployments, businesses and organizations should assess their specific needs, including the operating environment, usage requirements, and budget, to determine whether a regular TV or a commercial/industrial display is more suitable for their intended purpose.

23Why is Digital signage gaining popularity?

Digital signage is gaining popularity due to its enhanced visual impact, flexibility for real-time updates, interactivity and engagement, cost-effectiveness, targeted advertising capabilities, analytics and measurement, scalability and centralized control, and integration with digital ecosystems. These advantages, coupled with advancements in display technology and decreasing costs, have made digital signage a preferred choice for businesses seeking effective communication and advertising solutions.

24What is the main function for digital signage?

The main function of digital signage is to display dynamic multimedia content on electronic screens or displays in public spaces or private settings. It is a form of communication and advertising that utilizes digital technology to deliver messages, information, and promotional content to a targeted audience.

Digital signage can be found in various locations such as retail stores, airports, hotels, restaurants, corporate offices, educational institutions, healthcare facilities, and transportation hubs. It serves multiple purposes, including:

Advertising and Promotion: Digital signage allows businesses to showcase their products, services, and promotional offers in an engaging and visually appealing manner. It can attract attention, convey brand messages, and influence purchasing decisions.
Information Dissemination: Digital signage is used to deliver real-time information, such as news updates, weather forecasts, event schedules, public announcements, and emergency alerts. It helps keep the audience informed and engaged with relevant information.
Wayfinding and Navigation: In large venues like shopping malls, airports, or hospitals, digital signage can provide interactive maps, directions, and guidance to help people navigate through complex spaces. It assists visitors in finding specific locations, offices, or facilities.
Entertainment and Engagement: Digital signage can be used to entertain and engage audiences through interactive games, quizzes, social media feeds, live streams, and other multimedia content. It enhances the overall customer experience and encourages audience participation.
Branding and Atmosphere: It helps create a specific ambiance or atmosphere in a space by displaying branded content, videos, or visual effects that align with the organization’s identity. Digital signage contributes to the overall branding strategy and enhances the environment.
Targeted Messaging: Digital signage can be tailored to display content based on the time of day, location, or specific audience demographics. This allows for targeted messaging and personalized communication, increasing the effectiveness of the displayed content.
Analytics and Measurement: Digital signage systems often include analytics tools that track audience engagement, content performance, and viewer demographics. This data can be used to measure the effectiveness of the signage and make data-driven decisions for content optimization.
Overall, digital signage serves as a versatile and dynamic communication tool that enables businesses and organizations to deliver relevant, engaging, and targeted messages to their intended audience in various environments.